Terms of Service
The rules governing the use of our services and website.
Our Services
RynSolution is a Moroccan company specialising in custom software development, mobile applications, web platforms and digital solutions for businesses. Our services include design, development, delivery, training and technical support.
Client Obligations
As a RynSolution client, you agree to:
- Provide accurate and complete information in your requests
- Respect agreed validation and feedback deadlines
- Use deliverables in accordance with the contract terms
- Make payments according to agreed schedules
Intellectual Property
Unless otherwise agreed in writing, intellectual property rights on deliverables are transferred to the client after full payment. RynSolution retains the right to use generic technologies, frameworks and components developed. Project-specific source code is the property of the client.
Payments and Invoicing
We apply a milestone-based payment system, transparent and fair, so you only pay as you see results:
- 30% at contract signing — covers analysis, UI/UX design and project kickoff
- 40% after the working demo — you see the system running before paying the majority
- 30% at final delivery — launch, training and source code handover
- For small projects (< 15,000 MAD): 50/50 plan. For large projects (> 80,000 MAD): 4-milestone plan (20%/30%/30%/20%)
- Payments are made by bank transfer or any agreed method. Any delay may result in work suspension
Warranty and Support
Each delivered project includes a warranty period during which we fix reported bugs and malfunctions free of charge. The warranty duration is specified in the contract. Beyond this period, a maintenance contract can be subscribed.
Limitation of Liability
RynSolution shall not be liable for indirect damages, data loss or lost profits resulting from the use of our services. Our total liability is limited to the amount paid for the service in question.
Changes to Terms
We reserve the right to modify these terms at any time. Changes take effect upon publication on our website. Continued use of our services after modification constitutes acceptance of the new terms.
Applicable Law
These terms are governed by Moroccan law. In case of dispute, the competent courts of Marrakech shall have exclusive jurisdiction.